Saturday, December 16, 2023

MightyCall for Small Business: Full Reviews 2024

 MightyCall's Call Center solution offers a unique blend of adaptability and efficiency. Its customizable settings are tailored to meet your specific business communication needs. Navigating the extensive suite of call center management features is a breeze, thanks to our modern, intuitive interface.


Key features of our solution include:

Real-time feedback tools for on-the-spot coaching and quality monitoring.

Supervisor Workspace for streamlined management of call center operations.

Detailed Agent Reports to facilitate performance analysis and improvement.

Efficient Call Handling Features such as Call Transfers, Tracking, and Notes.

Multi-level IVR systems, allowing efficient call routing.

Besides these, we also offer Queue Callback, Automatic Call Distribution (ACD), Business Hours settings, and Voicemail Transcripts. And of course, our dedicated customer support team is always available to assist with any queries, concerns, or troubleshooting needs.



Pricing

Starting Price:
$15 month / per user
Pricing Details:
Core - $15 per month / user billed annually - Advanced business phone system:
All advanced telephony features included
Unlimited calling
Unlimited messages
2 business phone numbers
Integrations and API access

Pro - $20 per month / user billed annually - Intelligent cloud call center:
All Core features, plus:
Supervisor workspace
Live call monitoring
Analytics and reporting
Dedicated account manager

Enterprise - Customized package for your
business needs:
All Pro features, plus:
Custom contract and pricing
Volume discounts
Priority support
Free Trial:
Free Trial available.

 

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